Platform, Product, and GM
for FinTech & SaaS

• Scaling product businesses by communicating with customers and colleagues and creating continuously improving data-driven processes.
• Bridging what is possible (tech: PhD, CTO, platforms) with what is valuable (business: SaaS board member, Stanford instructor, partners).
• Driving product strategy to delivery in President/COO, GM, and Chief Product Officer roles at companies such as Visa, Marketo, SAP, and Salesforce.

Delivering AI Innovation

• ​Building AI product strategy and products including GenAI & Agentic AI
• Since 2016 building product, led labs, lectured internationally, publishing articles, writing code
  

Driving AI-Powered Revenue Growth 

• Scaling data business revenue
  
• Fueld by AI-based fraud and GenAI analytics products

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Leading Platforms for Visa Business Solutions

• ​Responsible for all platforms globally which support Visa's B2B solutions

Leading Platforms for Visa Business Solutions

• ​Responsible for all platforms globally which support Visa's B2B solutions

Led Company Growth as President & COO of Mercatus

• Managed all organizational functions of private market data management platform company.
• Acquired by State Street

Grew Platform Product Business Unit as GM

• Built new products and partnerships.
• Grew all core metrics 40%-50% YoY, customer adoption 4X+ in 4 years, and revenue 10X+ in 3 years.
• Co-General Manager at Essential Communication / ODS Networks.

Scaled Product Businesses

• Grew impact of global product management, UX, software dev, data science, marketing, and sales.
• Led up to 120+ people in direct org and part of leadership team which grew company to 5 figure employees and 10 figure revenue. 

As SVP/GM Platform at SAP Concur

• Platform Products: building API-based offerings used by partners and other developers. 
• Concur Labs: driving innovation based on the Concur Platform including machine learning https://www.concur.com/newsroom/article/travel-expense-and-machine-learning.
• Platform (App Center) Partners: growing the Concur ecosystem with partners such as Uber: http://bloom.bg/29Rf92L.
• Strategic Product Partners: working with companies such as Microsoft: http://for.tn/1TxyjaU.                                                                        and Slack http://venturebeat.com/2017/01/31/sap-starts-making-slack-bots-for-its-enterprise-software/.

Led Product Management for 10+ Years

• Acted as a product manager, built product management teams, and defined market / client focused processes. 
• Including as VP ISV Platform Product Management @ Salesforce and          VP Product Management @ Marketo.

Taught Product Management Course at Stanford; Lectured at Google

• Taught “Building Software Products from Strategy to Sales" twice at Stanford Continuing Studies.   
• Lectured on same topic at Google.

Defined SaaS Strategy

• Focused on enterprise workflow, analytics, marketing automation, cloud data services, and social/collaboration. 

Board Member for Last 10 Years

• Enterprise SaaS and social focused companies

Ph.D. Computer Engineering

• U.S. Department of Education GRATE Fellow

Company Founder and Company Officer

• On founding team of four companies and officer of private and public companies.

Non-Profits

• Currently Board Chair @ Beyond Emancipation: helping hundreds of foster care kids transition to adulthood and independent living.
• Former Peace Corp Volunteer Honduras 

http://www.linkedin.com/in/johngibbon


Recommendations:

l"He is one of those rare combinations: a bona fide 'techie' with great communications and general business skills.  The sales force loved him at (company) where he was in a senior product management role." -Company President

“John sets the strategic and tactical development of software based on his extensive experience with effective and efficient processes. He is also a fast learner of new markets and products. In a very short time he gained the respect of our Sales force thanks to his determination and commitment to get the job done. John is also a great manager: he motivates and inspires, directs but also delegates, gains your trust but also gives you his trust. He is always open to discussions and provides constructive feedback. Working with John is extremely rewarding.”   -Member of John's Team

“My time working with John was highly educational and enjoyable. John mentored me and helped me learn about management techniques and product development. This helped me grow as an individual and as a professional. John has an easy way about him, but can also be firm and resolute. It is this combination of traits that made him the calming force in turbulent waters of a small company. Whether working with marketers, executives, customers or engineers, John was able to tailor his message and achieve great results. It was clear that John could handle a large team with significant responsibilities. His style and methodologies made it easy to be a contributor on his team and take initiatives for positive change. I would recommend John for any senior level position. I think he makes a strong anchor to a team and can help move the ship in the right direction."  -Member of John's Team


The postings on this site are my own and don’t necessarily represent my employer's positions, strategies, or opinions

         johngibbon (at) gmail